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Forestway Fresh /Themes/ForestwayFresh/ http://shop.forestwayfresh.com/
  • Fruit

    Fruit

    Fruit

    • Apples & Pears Fruit
    • Bananas Fruit
    • Berries & Grapes Fruit
    • Citrus Fruit
    • Exotic Fruits Fruit
    • Melons Fruit
    • Stonefruit Fruit
  • Vegetables

    Vegetables

    Vegetables

    • Chillies Vegetables
    • Garlic & Ginger Vegetables
    • Hard Vegetables Vegetables
    • Herbs Vegetables
    • Leaf Vegetables Vegetables
    • Mushrooms Vegetables
    • Onions Vegetables
    • Potatoes Vegetables
  • Farm Produce

    Farm Produce

    Farm Produce

    • Beans & Capsicum Farm Produce
    • Pumpkin & Squash Farm Produce
    • Root Vegetables Farm Produce
    • Tomatoes Farm Produce
    • Zucchini & Cucumbers Farm Produce
  • Household

    Household

    Household

    • Cleaning Products Household
    • Kitchen Household
    • Personal Care Household
  • Grocery

    Grocery

    Grocery

    • Asian Goods Grocery
    • Breads Grocery
    • Canned Foods Grocery
    • Cereals, Muesli & Breakfasts Grocery
    • Coffee, Tea & Drinking Chocolate Grocery
    • Confectionery & Chocolate Grocery
    • Dietary Specific Products Grocery
    • Drinks & Mixers Grocery
    • Grocery Staples Grocery
    • Jam, Honey, Spreads & Syrups Grocery
    • Nuts, Dried Fruits, Seeds & Legumes Grocery
    • Oils, Vinegars & Dressings Grocery
    • Pasta, Rice & Noodles Grocery
    • Pasta Sauces Grocery
    • Sauces & Chutneys Grocery
    • Savoury Biscuits Grocery
    • Snacks Grocery
    • Sweet Biscuits Grocery
  • In Store Butcher

    In Store Butcher

    In Store Butcher

    • Beef In Store Butcher
    • Lamb In Store Butcher
    • Pork In Store Butcher
    • Poultry In Store Butcher
    • Sausages In Store Butcher
  • Fridge

    Fridge

    Fridge

    • Alternative Milks Fridge
    • Dairy Fridge
    • Delicatessen Fridge
    • Dips Fridge
    • Fresh Juices Fridge
    • Fromagerie Fridge
    • Smoked Seafoods Fridge
    • Fresh Fish Fridge
    • Spreads Fridge
  • Freezer

    Freezer

    Freezer

    • Frozen Fruit Freezer
    • Frozen Fish Freezer
    • Frozen Meals Freezer
    • Frozen Vegetables Freezer
    • Ice Creams Freezer
  • Ready Made Meals

    Ready Made Meals

    Ready Made Meals

    • Easy Meals Ready Made Meals
    • In Store Products Ready Made Meals
    • Ready Made Salads Ready Made Meals
  • Desserts & Cakes

    Desserts & Cakes

    Desserts & Cakes

    • Desserts Desserts & Cakes
    • Pastries Desserts & Cakes
  • Liquor

    Liquor

    Liquor

    • Sparkling Wine Liquor
    • Rose Liquor
    • Red Wine Liquor
    • White Wine Liquor
    • Beer Liquor
    • Spirits & Liquor Liquor

Returns Policy

  • >
  • Returns Policy

All products purchased at Forestway Fresh are covered by our Returns Policy.

Returns with Proof of Purchase:

If the product you have purchased from Forestway Fresh is faulty, damaged, inedible or defective, we will happily refund the purchase price using your original payment method or exchange the product.

Forestway Fresh reserves the right to have the product assessed for acceptable quality prior to providing you with a suitable remedy.

In many cases, it may be more convenient for you to liaise directly with the manufacturer/importer or supplier of the product.
Supplier contact details can usually be found on the product label, but we can assist if you require further information.

To make a claim under our Returns Policy, you must provide us with a valid receipt and notify us within 24 hours of purchase. The staff member handling your request will advise if you need to return the item back to the store. Any cost incurred by you in bringing the item back to the store, will be borne by you.

If you have changed your mind…

In addition to claims for faulty or defective products, we will happily provide a refund using your original payment method or exchange dry grocery items where you have changed your mind, provided you return the product to us unopened, in its original packaging and with a valid receipt within 24 hours of purchase.
Unfortunately, we cannot refund or exchange for a change of mind on:

  • fresh produce items (because we don’t know how they have been handled or stored once they have left our store)
  • any refrigerated fresh food items such as dairy, meats, frozen goods (because of health and safety regulations)

Without Proof of Purchase:

Forestway Fresh reserves the right to deny a refund or an exchange without proof of purchase.

Our contact details:

If you have any questions about our returns policy, please talk to our Store Manager or do not hesitate to contact us:

Forestway Fresh
341 Mona Vale Road, Terrey Hills, NSW, 2084
p: 9486 3340
e: [email protected]

Location

2 Myoora Rd,
Terrey Hills, NSW, 2084

About us
  • Forestway Fresh
  • Contact Us
Customer Service
  • Purchasing Help
  • Returns Policy
  • Privacy Policy
Need Help?

Phone: (02) 9486 3340
[email protected]
ABN 44 459 157 794

 
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Copyright © Forestway Fresh. All Rights Reserved